Stock Real time stock levels

Order now for Next Working Day dispatch

Order Charge No minimum order charge


What are your Lead Times?
All of our products display a "Real Time" stock position or typical delivery lead times.
Please call our Sales Office for delivery dates on all other items.

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Our servers will not work with Internet Explorer 8 or below and other older browsers due to security issues. If you should experience any difficulties please call our office to place your order.

What is the minimum order value or quantity?
We have no minimum order value or quantity, we are happy to process any order size and value.

Do your prices include VAT?
No, all our prices are Ex VAT, VAT will be added at the checkout and is charged at the standard rate. For all customers that can provide a EC VAT number. Please do not place your orders through the website as you will be charged VAT. Please contact the office for more help where we can set up a VAT exempt account. Unfortunately we do not set up accounts for orders with a value of £100 or less.
Credits cannot be provided for VAT Charged.

What are your Shipping Methods & Costs?
For orders placed before 3.00pm Monday-Thursday and 1.00pm Friday, if the items are in stock they will be despatched the same day.
Shipment is charged at £6.99 for a next day UPS service for goods in stock. If goods are out of stock at time of order the £6.99 will still be charged and the delivery time confirmed by email.
We do not despatch on Weekends and Bank Holidays.
Our standard shipping method is UPS which is normally a next working day service for UK mainland customers, UPS will deliver up to 7.00pm at night and a signature will be required. We reserve the right to change shipping methods at anytime.
Standard delivery times are next working day to most areas in the UK (for details of exclusions please contact the office). UPS Next day is selected for all UK Parcels. In the occasion that the delivery agent delays the parcel this is out of the remit of Good Hand UK Ltd and should be raised with the delivery agent directly.
Extra costs might be incurred for remote areas of the UK, if this is the case you will be notified prior to delivery.
Faster shipping methods are available please contact the office for more details.
For shipments outside the UK different charges apply.

Do I need to be at home for my delivery?
Yes as per the T&C's of DPD a signature is required as standard. You can advise DPD of delivery instructions which may result in a signature not being required. DPD will send you an email at which point you can login to advise of any delivery instructions or alterations. In the case of residential properties if there is not a person of over 18 to receive the parcel it may be re-scheduled for delivery or shipped to your local DPD Access Point which is a local store or convenience for you to collect at at a time to suit you. For more information on this please visit

Can I get a better discount than the one shown?
Please feel free to call and discuss your annual usage and discount structure.

Can I order online as a private individual?
Yes., please just use your home address as the delivery address.

I want to purchase on a regular basis can I open an account?
Yes, please call us to discuss your account requirements.

Do you have CAD data on the website?
Yes we do and it is free to download. Currently CAD is only available for our Toggle Clamps and Exair products. To find the data please click on each product. The CAD drawings that are available are STP, IGS and DWG, all drawings are in metric and in MM unless stated otherwise.

Do you accept goods back for return?
All return of goods must be notified to Good Hand UK within 14 days of receipt, prior to their return. Our sales team will forward a copy of our returns form, this must be signed and included with any returned goods. We are unable to accept any goods without a valid returns form. Goods Must be returned within 14 days of an issued returns form. Any returns outside the outlined returns window may be rejected or be subject to a restocking fee.

Please Note: Engineering changes, dimensions and specifications referred to in this website are subject to change without prior notice.

Full terms and conditions are shown under Terms & Conditions.

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